Customer Care
How Can We Help?
Whether you have a question about your personalized wellness plan, subscription, order, or ingredients, our friendly support team is here to help every step of the way.
We're Here Whenever You Need Us.
Whether you have questions about your personalized recommendations, subscription, ingredients, or your latest order, our Customer Care team is ready to help.
We're committed to making your wellness journey as simple and stress-free as possible.
- Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
- Email: support@rootedvitamins.co
- Phone: (800) 123-4567
- Response Time: We typically respond within one business day.
- Need help with your subscription? You can pause, skip, or cancel anytime from your account.
Frequently Asked Questions
You answer a few quick questions about your goals, lifestyle, and daily routine, and we match your responses to the vitamins and bundles best suited to you.
About two minutes — a handful of short questions, with no account required to get your recommendations.
Absolutely. You can pause, skip, swap products, or cancel anytime from your account — no fees and no hassle.
Instead of a generic multivitamin, Rooted builds a personalized routine around your specific needs using premium, expert-backed, whole-food-inspired formulations.
Our ingredients begin on carefully managed farms and trusted sourcing partners, then are formulated and third-party tested before reaching your door.
Every batch is third-party tested for purity and potency, with no unnecessary artificial colors, flavors, or preservatives.
Anytime. As your goals change, retake the quiz and we'll update your recommendations to match.