Terms & Conditions

Rooted makes personalized wellness simpler.

We carefully curate high-quality supplements from leading manufacturers around the world, selecting the best product for each specific wellness need. Our recommendations are designed around your goals, lifestyle, and preferences.

Our Wellness Assessment uses information about your goals, lifestyle, and daily habits to recommend products that may fit your needs.

Recommendations are provided for general wellness purposes and are not intended to diagnose, treat, cure, or prevent any medical condition.

As your goals change, you can retake the assessment for updated recommendations.

Rooted's website, Wellness Assessment, product recommendations, emails, and educational content are for informational purposes only and are not a substitute for professional medical advice.

Consult a qualified healthcare professional before starting a new supplement routine, particularly if you take medication, have a medical condition, or are pregnant or nursing.

We carefully select products based on quality, ingredients, purity, effectiveness, and their ability to support specific wellness needs. Manufacturers may occasionally update formulas, packaging, ingredients, or labeling. Always review the product label before use and follow the instructions provided with your product.

By placing an order, you confirm that your billing, shipping, and payment information is accurate and that you're authorized to use your selected payment method.

Prices, availability, promotions, and product offerings may change. Rooted reserves the right to cancel or limit orders in cases such as inventory issues, pricing errors, or suspected fraudulent activity.

When you choose Subscribe & Save, your selected products will be delivered automatically according to your chosen schedule.

Depending on your plan, subscription benefits may include:

• Subscription savings
• Free shipping on eligible orders
• Recurring deliveries
• Skip or pause options
• Cancel anytime

Your subscription automatically renews until canceled.

You can manage your subscription through your account or by contacting our support team.

You may be able to:

• Skip a delivery
• Pause your subscription
• Adjust your delivery schedule
• Update payment details
• Cancel your subscription

Changes should be made before your next order begins processing.

Delivery dates are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our control. Customers are responsible for providing accurate shipping information. Tracking details will be provided where available.

We want you to feel confident in your Rooted purchase.

Return and refund eligibility is subject to our current Return Policy, including applicable return windows, product requirements, and exclusions.

Approved refunds are generally issued to the original payment method.

Promotional codes, discounts, gifts, and special offers may have additional terms or expiration dates.

Unless otherwise stated, promotions cannot be combined and have no cash value. Rooted may modify or discontinue promotions where permitted by law.

We use your information to process orders, personalize wellness recommendations, manage your account and subscriptions, and improve your Rooted experience.

Please review our Privacy Policy for more information about how your personal information is collected and used.

Rooted's website, branding, logos, photographs, designs, copy, Wellness Assessment, and other content are owned by or licensed to Rooted and protected by applicable intellectual property laws.

Content may not be reproduced or commercially used without permission.

We may update these Terms periodically as our products, services, or policies evolve.

Any updates will be reflected by the Last Updated date at the top of this page.